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- Go to https://www.j2nj.com/remote-support/ and click on Download Remote Support Software.
- Click the arrow next to the download that popped up at the bottom of your screen.
- Click Open.
- Click More Info in the new pop-up.
- Click Run Anyway.
- Give the program a few seconds to install and run. Once the pop-up for MeshCentral Agent appears, click the bottom left button, which will either be Install or Update.
- Once that finishes running, you are good to go! We will now be able to remotely take care of any problems you may be having with your computer.