Install Remote Support Software (Microsoft Edge)

  1. Go to https://www.j2nj.com/remote-support/ and click on Download Remote Support Software.
  1. Hover over the download and Click the three dots on the far right.
  1. Click Keep.
  1. Click the Show More drop down.
  1. Click Keep Anyway.
  1. Click on the Open File button in the top right of the browser window under the downloads tab.
  1. Click More Info in the new pop-up.
  1. Click Run Anyway.
  1. Give the program a few seconds to install and run. Once the pop-up for MeshCentral Agent appears, click the bottom left button, which will either be Install or Update.
  1. Once that finishes running, you are good to go! We will now be able to remotely take care of any problems you may be having with your computer.

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