{"id":273,"date":"2022-08-18T18:16:40","date_gmt":"2022-08-18T18:16:40","guid":{"rendered":"https:\/\/support.j2nj.com\/?p=273"},"modified":"2022-08-18T18:23:45","modified_gmt":"2022-08-18T18:23:45","slug":"install-support-edge","status":"publish","type":"post","link":"https:\/\/support.j2nj.com\/it-support\/install-support-edge\/","title":{"rendered":"Install Remote Support Software (Microsoft Edge)"},"content":{"rendered":"\n<ol><li>Go to <a href=\"https:\/\/www.j2nj.com\/remote-support\/\">https:\/\/www.j2nj.com\/remote-support\/<\/a> and click on <strong>Download Remote Support Software<\/strong>.<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/support.j2nj.com\/wp-content\/uploads\/2022\/08\/Step3-3-1024x465.png\" alt=\"\" class=\"wp-image-287\" width=\"735\" height=\"333\" srcset=\"https:\/\/support.j2nj.com\/wp-content\/uploads\/2022\/08\/Step3-3-1024x465.png 1024w, https:\/\/support.j2nj.com\/wp-content\/uploads\/2022\/08\/Step3-3-300x136.png 300w, https:\/\/support.j2nj.com\/wp-content\/uploads\/2022\/08\/Step3-3-768x349.png 768w, https:\/\/support.j2nj.com\/wp-content\/uploads\/2022\/08\/Step3-3-1536x698.png 1536w, https:\/\/support.j2nj.com\/wp-content\/uploads\/2022\/08\/Step3-3.png 1898w\" sizes=\"(max-width: 735px) 100vw, 735px\" \/><\/figure>\n\n\n\n<ol start=\"2\"><li><strong>Hover<\/strong> over the download and <strong>Click<\/strong> the <strong>three dots<\/strong> on the far right.<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"104\" src=\"https:\/\/support.j2nj.com\/wp-content\/uploads\/2022\/08\/Step4-2-1024x104.png\" alt=\"\" class=\"wp-image-288\" srcset=\"https:\/\/support.j2nj.com\/wp-content\/uploads\/2022\/08\/Step4-2-1024x104.png 1024w, https:\/\/support.j2nj.com\/wp-content\/uploads\/2022\/08\/Step4-2-300x30.png 300w, https:\/\/support.j2nj.com\/wp-content\/uploads\/2022\/08\/Step4-2-768x78.png 768w, https:\/\/support.j2nj.com\/wp-content\/uploads\/2022\/08\/Step4-2-1536x156.png 1536w, https:\/\/support.j2nj.com\/wp-content\/uploads\/2022\/08\/Step4-2.png 1881w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ol start=\"3\"><li>Click <strong>Keep<\/strong>.<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"410\" height=\"288\" src=\"https:\/\/support.j2nj.com\/wp-content\/uploads\/2022\/08\/Step5-2.png\" alt=\"\" class=\"wp-image-289\" srcset=\"https:\/\/support.j2nj.com\/wp-content\/uploads\/2022\/08\/Step5-2.png 410w, https:\/\/support.j2nj.com\/wp-content\/uploads\/2022\/08\/Step5-2-300x211.png 300w\" sizes=\"(max-width: 410px) 100vw, 410px\" \/><\/figure>\n\n\n\n<ol start=\"4\"><li>Click the <strong>Show More<\/strong> drop down.<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"370\" height=\"499\" src=\"https:\/\/support.j2nj.com\/wp-content\/uploads\/2022\/08\/Step6-2.png\" alt=\"\" class=\"wp-image-290\" srcset=\"https:\/\/support.j2nj.com\/wp-content\/uploads\/2022\/08\/Step6-2.png 370w, https:\/\/support.j2nj.com\/wp-content\/uploads\/2022\/08\/Step6-2-222x300.png 222w\" sizes=\"(max-width: 370px) 100vw, 370px\" \/><\/figure>\n\n\n\n<ol start=\"5\"><li>Click&nbsp;<strong>Keep Anyway<\/strong>.<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"370\" height=\"596\" src=\"https:\/\/support.j2nj.com\/wp-content\/uploads\/2022\/08\/Step7-2.png\" alt=\"\" class=\"wp-image-291\" srcset=\"https:\/\/support.j2nj.com\/wp-content\/uploads\/2022\/08\/Step7-2.png 370w, https:\/\/support.j2nj.com\/wp-content\/uploads\/2022\/08\/Step7-2-186x300.png 186w\" sizes=\"(max-width: 370px) 100vw, 370px\" \/><\/figure>\n\n\n\n<ol start=\"6\"><li>Click<strong>\u00a0<\/strong>on the <strong>Open File<\/strong> button in the top right of the browser window under the downloads tab.<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"388\" height=\"120\" src=\"https:\/\/support.j2nj.com\/wp-content\/uploads\/2022\/08\/Step8-2.png\" alt=\"\" class=\"wp-image-292\" srcset=\"https:\/\/support.j2nj.com\/wp-content\/uploads\/2022\/08\/Step8-2.png 388w, https:\/\/support.j2nj.com\/wp-content\/uploads\/2022\/08\/Step8-2-300x93.png 300w\" sizes=\"(max-width: 388px) 100vw, 388px\" \/><\/figure>\n\n\n\n<ol start=\"7\"><li>Click&nbsp;<strong>More Info<\/strong> in the new pop-up.<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"557\" height=\"532\" src=\"https:\/\/support.j2nj.com\/wp-content\/uploads\/2022\/08\/Step9-2.png\" alt=\"\" class=\"wp-image-293\" srcset=\"https:\/\/support.j2nj.com\/wp-content\/uploads\/2022\/08\/Step9-2.png 557w, https:\/\/support.j2nj.com\/wp-content\/uploads\/2022\/08\/Step9-2-300x287.png 300w\" sizes=\"(max-width: 557px) 100vw, 557px\" \/><\/figure>\n\n\n\n<ol start=\"8\"><li>Click&nbsp;<strong>Run Anyway<\/strong>.<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"550\" height=\"517\" src=\"https:\/\/support.j2nj.com\/wp-content\/uploads\/2022\/08\/Step10-2.png\" alt=\"\" class=\"wp-image-294\" srcset=\"https:\/\/support.j2nj.com\/wp-content\/uploads\/2022\/08\/Step10-2.png 550w, https:\/\/support.j2nj.com\/wp-content\/uploads\/2022\/08\/Step10-2-300x282.png 300w\" sizes=\"(max-width: 550px) 100vw, 550px\" \/><\/figure>\n\n\n\n<ol start=\"9\"><li>Give the program a few seconds to install and run. Once the pop-up for MeshCentral Agent appears, <strong>click<\/strong> the bottom left button, which will either be <strong>Install or Update<\/strong>.<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"478\" height=\"301\" src=\"https:\/\/support.j2nj.com\/wp-content\/uploads\/2022\/08\/Step11-1.png\" alt=\"\" class=\"wp-image-295\" srcset=\"https:\/\/support.j2nj.com\/wp-content\/uploads\/2022\/08\/Step11-1.png 478w, https:\/\/support.j2nj.com\/wp-content\/uploads\/2022\/08\/Step11-1-300x189.png 300w\" sizes=\"(max-width: 478px) 100vw, 478px\" \/><\/figure>\n\n\n\n<ol start=\"10\"><li>Once that finishes running, you are good to go! We will now be able to remotely take care of any problems you may be having with your computer.<\/li><\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Go to https:\/\/www.j2nj.com\/remote-support\/ and click on Download Remote Support Software. Hover over the download and&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"categories":[10],"tags":[],"_links":{"self":[{"href":"https:\/\/support.j2nj.com\/wp-json\/wp\/v2\/posts\/273"}],"collection":[{"href":"https:\/\/support.j2nj.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.j2nj.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.j2nj.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.j2nj.com\/wp-json\/wp\/v2\/comments?post=273"}],"version-history":[{"count":3,"href":"https:\/\/support.j2nj.com\/wp-json\/wp\/v2\/posts\/273\/revisions"}],"predecessor-version":[{"id":302,"href":"https:\/\/support.j2nj.com\/wp-json\/wp\/v2\/posts\/273\/revisions\/302"}],"wp:attachment":[{"href":"https:\/\/support.j2nj.com\/wp-json\/wp\/v2\/media?parent=273"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.j2nj.com\/wp-json\/wp\/v2\/categories?post=273"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.j2nj.com\/wp-json\/wp\/v2\/tags?post=273"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}